Establishing a Person-Centered Culture in a VA Nursing Home

In 2008 the Veteran's Health Administration reinvented the nursing home system as a person-centered care model, re-training staff and even renaming homes as "Community Living Centers" to better serve their residents. After observing the resulting success of the Haley Cove Community Living Center (HCCLC) in Tampa, Florida, HCCLC staff recently published a case study documenting their shift to the patient-centered model. These person-centered concepts focus on giving residents more autonomy, from what they eat to where they go, and providing the companionship so many residents need. By assigning staff exclusively dedicated to "quality of life" work, the VA was able to avoid sacrifices to traditional health care by freeing the nursing staff to specifically attend to residents' medical needs.
Aging in Action, March 30, 2011

Written By: John Davy

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